DEAR HARRIETTE: I just started my new job, and my boss has given me little guidance. When I reach out with questions, the responses are either short, vague or delayed. I was expecting some kind of structured onboarding or training, or at least regular check-ins to help me transition smoothly, but that hasn’t happened. Most days I’m left trying to piece together things on my own, and I have no idea if I’m meeting expectations or completely missing the mark. This lack of communication is starting to take a toll on my confidence. I worked hard to get this job, and I want to prove myself, but it’s difficult when I don’t know if I’m doing things the right way. I don’t want to come across as incompetent, but at the same time, I feel like I’m failing simply because I don’t have the information or support I need.
I’ve started to dread going to work because I feel so directionless. Should I be more assertive in pushing for feedback and clarification, or do I risk annoying my boss by asking too many questions? Is this a red flag about the work culture at this company, or is it just something I need to push through as I get adjusted? -- Need Guidance
DEAR NEED GUIDANCE: Sadly, in many businesses, employees don’t get much guidance. It is wonderful when companies have onboarding programs, but yours is not one of them. Look around and notice employees who seem to have things under control and who have been there for a while. Befriend someone who may be willing to talk to you about how things work at your company. Find someone who can be helpful, but be careful about sharing how much you don’t know. Request a meeting with your boss to review your work. Explain that you know that they are busy, but you want to be successful, and you need a few minutes of their time in order to make sure you are in alignment. Doing this is part of their job, so don’t give up until you get your meeting.